Our warranty covers one set of replacement lenses for any scratches or damages that may occur within one (1) year of the order ship date.
The warranty lasts one (1) year from the ship date of the order.
Yes. Our warranty includes accidental damage such as drops, impacts, or other unforeseen incidents that result in lens scratches or damages.
If your lenses become scratched or damaged, contact our customer support team to initiate the warranty claim process.
There are no additional charges for lens replacements covered under the warranty.
No. The lens warranty is only valid for the same lens package as originally purchased. Any changes to the lens type or prescription will be treated as a glasses return/exchange. See Terms & Conditions for more information on our glasses return/exchange policy.
No, the warranty is non-transferable and applies only to the original item purchased.
The lens replacement time can vary, but we strive to provide you with a prompt and efficient service, ensuring you get your replacement lenses as soon as possible.
No. The lens warranty does not cover changes to prescription. For more information on a glasses exchange, see our Terms & Conditions.